Return & Refund Policies

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At Go Expert Services, we understand that circumstances may change, and you may need to cancel or request a refund for our services. Please take a moment to review our Refund and Cancellation Policy to understand the terms and conditions governing cancellations and refunds.

1. Cancellation Policy:
1.1 Cancellation by the Customer:
– You have the right to cancel your booking with Go Expert Services.
– Cancellation requests must be made in writing, either via email or through our customer support hotline.
– The cancellation charges, if applicable, will depend on the timing of your cancellation:
– Cancellation within 24 hours of booking: You may be eligible for a full refund.
– Cancellation after 24 hours of booking but before the scheduled service: A cancellation fee may apply, which will be communicated to you at the time of cancellation.
– Cancellation on the day of service or failure to be available for service: No refund will be provided.

1.2 Cancellation by Go Expert Services:
– We reserve the right to cancel your booking under certain circumstances, including but not limited to:
– Inadequate or inaccurate information provided during booking.
– Unsafe or inaccessible pickup or delivery locations.
– Violation of our terms and conditions.
– In such cases, you will be notified of the cancellation, and any applicable refund will be processed as per our refund policy.

2. Refund Policy:

2.1 Eligibility for Refunds:
– Refunds are subject to the cancellation policy mentioned above.
– If you are eligible for a refund, it will be processed to the same account within a 3-4 business days.

2.2 Refund Processing:
– Refunds will be processed using the original payment method you used during booking.
– Processing times may vary based on your payment provider and financial institution.

2.3 Non-Refundable Items:
– Some fees and charges, such as booking fees or additional service charges, may be non-refundable.

3. Contact Us:

If you have any questions, or concerns, or wish to initiate a cancellation or refund request, please contact us through one of the following methods:

Customer Support Email: [email protected]
Customer Support: +918989 80 2999

Our team is here to assist you and ensure a smooth process for cancellations and refunds. We value your business and strive to provide exceptional customer service.

Thank you for choosing Go Expert Services.